🔒 Vegas Roof Help Desk — Privacy Policy

Effective Date: December 2025
Last Updated: December 2025

Vegas Roof Help Desk ("we," "us," or "our") provides roof intake, scheduling, and coordination services for homeowners in the Las Vegas Valley.

This Privacy Policy explains how we collect, use, and protect your information when you interact with us through our website, forms, SMS text messaging, email, phone conversations, and scheduling system.

1. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Street address

  • Photos or videos of roof conditions

  • Scheduling preferences

  • Messages you send to us (SMS, email, phone, website forms)

We collect this information solely to provide roofing support, intake, and appointment scheduling.

2. How We Use Your Information

Your information is used to:

  • Review your roof issue

  • Communicate with you by SMS, phone, and email

  • Schedule appointments with licensed roofing contractors

  • Provide updates and reminders related to your request

  • Improve our coordination services

We do not sell or share your information with marketers, advertisers, or unrelated third parties.

3. SMS Communication & Opt-Out

By submitting your phone number through our website, you consent to receive SMS text messages related to:

  • Intake confirmation

  • Appointment scheduling

  • Appointment reminders

  • Urgency or emergency questions

  • Support and follow-up messages

You may opt out at any time by replying STOP.

Standard message and data rates may apply.

4. Sharing Information with Roofing Contractors

When you request service, we may share necessary information with a licensed roofing contractor, including:

  • Your name

  • Address

  • Phone number

  • Roof issue details

  • Photos you provide

This sharing occurs only for the purpose of coordinating your repair or inspection.

We do not sell your information or share it with unrelated parties.

5. Data Protection

We store information securely using industry-standard protections.

We take reasonable measures to protect your personal data from unauthorized access, loss, or disclosure.

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve functionality and track website usage.


We do not use this data to personally identify users.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from children under 18.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted with a revised “Last Updated” date.

9. Contact Information

For privacy-related questions or requests to delete your information, contact us at:
[email protected]