Effective Date: December 21, 2025
These Terms of Service (“Terms”) govern your use of LALE’s websites, forms, communication channels, and intake coordination services (collectively, the “Services”). By accessing or using LALE, you agree to these Terms.
If you do not agree, please do not use the Services.
LALE is an intake coordination platform.
We help individuals and families:
Share what they are dealing with
Understand available next steps
Coordinate contact or scheduling with qualified local professionals
LALE is not:
A service provider
A healthcare provider
A legal advisor
A contractor
A treatment facility
A diagnostic or decision-making authority
All professional services are provided exclusively by third-party professionals.
LALE’s role is limited to:
Intake support
Conversation coordination
Scheduling assistance
Routing to appropriate local professionals
We do not:
Diagnose conditions
Provide medical, legal, or professional advice
Guarantee outcomes
Make eligibility or coverage determinations
Supervise or control third-party professionals
Any information provided through LALE is general and non-professional in nature.
You acknowledge that:
Decisions about services, treatment, repairs, or engagement are your responsibility
Licensed professionals are solely responsible for the services they provide
You should seek qualified professional advice for medical, legal, safety, or technical matters
By using LALE, you agree to:
Provide accurate and truthful information
Use the Services only for lawful purposes
Not misuse, disrupt, or attempt to exploit the platform
Not impersonate others or submit false requests
You understand that providing incomplete or inaccurate information may affect coordination outcomes.
If you opt in to receive messages from LALE:
Messages may include scheduling, coordination, confirmations, or follow-ups
Message frequency varies depending on your interaction
Message and data rates may apply
You may reply STOP at any time to opt out
You may reply HELP for assistance
LALE does not send unsolicited promotional messages.
LALE may connect you with third-party professionals or facilities.
You acknowledge that:
These professionals are independent entities
LALE does not control their actions, pricing, availability, or outcomes
Any agreement or service engagement is strictly between you and the professional
LALE is not responsible for the quality, results, or conduct of third parties
LALE does not guarantee:
Availability of professionals
Response times
Outcomes
Results
Satisfaction
All coordination is provided on a best-effort basis.
To the fullest extent permitted by law:
LALE shall not be liable for:
Decisions made by users or professionals
Delays, interruptions, or communication failures
Outcomes resulting from professional services
Indirect, incidental, or consequential damages
Use of LALE is at your own discretion and risk.
Your use of LALE is also governed by our Privacy Policy, which explains how we collect, use, and protect information.
By using LALE, you consent to the practices described in that policy.
LALE reserves the right to:
Suspend or terminate access for misuse
Decline coordination requests
Modify or discontinue services at any time
We are not obligated to provide Services in all circumstances.
We may update these Terms from time to time.
Updates will be posted with a revised effective date. Continued use of LALE constitutes acceptance of updated Terms.
These Terms are governed by the laws of the state in which LALE operates, without regard to conflict of law principles.
For questions about these Terms, contact LALE Intake Support via the intake form on our home page.
LALE is an intake coordination platform only.
We do not provide professional services, advice, diagnoses, or treatment.
All services are delivered by independent, licensed professionals.